Returns, Cancelations, and Alterations

Returns:

  • Due to the custom nature of our product all sales are final. We unfortunately we cannot offer you a refund or exchange.

Cancellations:

  • Cancellations must be submitted in writing within 48 of order placement to sales@harrison-park.com and are subject to a 10% cancellation fee. You may submit all orders for cancelation except for shoes built on our customizer tool.

Alterations:

  • If your garment(s) do not fit upon arrival we offer a limited alteration reimbursement or larger credit for a future order. To obtain the reimbursement/credit you must notify us via email at customerservice@harrision-park.com within 10 days of the notice of delivery receiving the garment(s) that you wish to seek said reimbursement/credit. After we receive your email we will send you a form via email that must be filled out to complete the reimbursement/credit
  • To payout the reimbursement/credit we will require photographic proof of the fit that needs to be adjusted, we will only reimburse for obvious flaws in the pattern of the garment(s) not personal preference such as the break on the pant.
  • We will also require a copy of payment for the alterations.
  • The reimbursement(s) shall be capped at $30 per suit, $15 per pant, sport coat, vest, or overcoat, and shirts are not covered.
  • Credit(s) for a future order shall be capped at $60 per suit, $30 per pant, sport coat, vest, or overcoat, and shirts are not covered. All credits expire after 12 months, are non-transferable and credits void if you do not renew your membership.
  • Exclusions to this policy:
    • Non-member wedding party orders
    • Trial suits